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Express Scripts Creates a Digital Health Formulary

Express Scripts Creates a Digital Health Formulary

Efforts to increase provider and patient safety

21 May 2019
Express Scripts is introducing what they propose is the industry’s first, stand-alone digital health formulary. Identifying that there are more than 300,000 health applications in the market, it is...
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3.2.3 Usability & Accessibility

3.2.3 Usability & Accessibility

Health App Risk Management

9 August 2018
This category is about the assessment of usability during the product development cycle, for the intended use by a target audience. Certain accessibility requirements (usability for users with specific disabilities)...
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3.2.4 Customer Service and Technical Support

3.2.4 Customer Service and Technical Support

Consumer Health App Quality of Service

9 August 2018

This category is about disclosure of the level of customer support available. The specific mechanisms for support (e.g., phone, chat, email, FAQ, online help) are not prescribed by cMHAFF.

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