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3.6.1 Health App Use Policies

3.6.1 Health App Use Policies

Responsible Terms, Conditions, and Agreements for Consumer Health Apps

10 January 2019
Since one goal of cMHAFF is consumer protection, including their privacy and security, guidance in the area of “Conditions and Agreements” ( CnA ) is offered.  CnA is not a formal or legal term, but...
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3.2.3 Usability & Accessibility

3.2.3 Usability & Accessibility

Health App Risk Management

9 August 2018
This category is about the assessment of usability during the product development cycle, for the intended use by a target audience. Certain accessibility requirements (usability for users with specific disabilities)...
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3.2.4 Customer Service and Technical Support

3.2.4 Customer Service and Technical Support

Consumer Health App Quality of Service

9 August 2018

This category is about disclosure of the level of customer support available. The specific mechanisms for support (e.g., phone, chat, email, FAQ, online help) are not prescribed by cMHAFF.

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