Results from article: "All participants completed the course within 9 weeks. The majority of participant prompts to interact with the mobile course were made outside normal working hours (median time, 5:16 pm); average call duration was about 13 minutes. Participants reported positive experiences: 60% liked the ability to determine the pace of the course and 55% liked the convenience. The largest criticism (35% of participants) was poor network reception, and 30% reported dropped IVR calls. Most (90%) participants thought they learned the same or more compared with a conventional course. Knowledge of contraceptive side effects increased significantly, from an average of 12.6/20 questions correct before training to 16.0/20 after, and remained significantly higher 10 months after the end of training than at baseline, at 14.8/20, without any further reinforcement."
| Study Region | Senegal |
| Organization | IntraHealth International Senegal |
| Issue or Problem | In-Service training sustainability |
| Tech Medium | IVR, SMS |
| Technology Device | Mobile phones |
| mFHAST Implication | Opportunity for use of interactive voice response and text messaging for in-service training. |