From the article abstract findings: "There was a significant reduction in the rate of cancellations for patients in the SMS group (4.8%) compared with patients in the control group (8.0%) (P<0.001). Patients in the SMS group were 40% less likely to be cancelled by medical staff than patients in the control group. The compliance score of the two groups based on demographic and clinic characteristic distribution showed that for both male and female patients, the compliance score was higher in the SMS group than that in the control group (P=0.023, P<0.001, respectively). Additionally, the compliance score was also significantly higher in the SMS group among patients who were under 50 years old, less than an undergraduate education level, experiencing their first time for procedure, or whose procedures were gastroscopy, waiting time was between 4 and 15 days, and schedules were in morning (P≤0.032)."
| Study Region | China |
| Organization | Sichuan University |
| Issue or Problem | Increasing appointment compliance |
| Tech Medium | SMS |
| Technology Device | Mobile Phone |
| mFHAST Implication | Opportunity for SMS messages to increase appointment compliance |