Ask for Refunds or Credits If Your Hotel Doesn’t Deliver Amenities They Advertise

Arriving at a hotel only to find that the beautiful pool, relaxing spa, or well-stocked gym are all out of order can put a damper on your vacation. But you don’t have to just deal with the disappointment: the hotel may be willing to give you a room credit, or even an upgrade, to make up for lack of amenities — all you…

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