Patient Engagement Playbook
A Health Care Provider Resource from the ONC
From the Patient Engagement Playbook introduction:
The Patient Engagement Playbook is a tool for health care providers, practice staff, hospital administrators and others who want to leverage health IT — starting with electronic health record (EHR) patient portals — to engage patients in their health and care.
Health care practices across the country are already seeing the benefits of EHR patient portal implementation. The rewards are real: more effective delivery of care; reduced burden on office staff; and informed, engaged patients. And so are the potential barriers: cumbersome enrollment; clunky interfaces; reluctant patients, doctors, and office staff; and questions of privacy and security.
Use this playbook to help you:
- Facilitate easy enrollment to achieve greater portal adoption
- Meet patient needs online — while also streamlining practice workflow
- Involve caregivers in an appropriate way
- Integrate patient-generated health data to improve clinical decision-making and care
More links
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Link to the ONC Patient Engagement Playbook ResourceUse the Patient Engagement Playbook as your guide. The Playbook is an evolving resource for providers, practice staff, hospital staff, and other innovators: a compilation of tips and best practices we’re collecting from providers and health systems like yours.